I’m off for a few days (probably back tomorrow). Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives.
1. My office thinks I insulted a coworker but I didn’t mean it like that
I work for a small nonprofit. I have one boss and about 14 coworkers with whom I’m “office friendly,” meaning I don’t socialize outside of work/discuss personal matters. Though I’ve been employed the longest, I know very little about people’s personal lives.
The other day my coworker “Susan” came into the office carrying a rock she’d found on a hike. She showed it to me saying that she thought it was a fossil and wanted to ask “Nancy,” our volunteer coordinator, what it was. Without thinking, I laughed and said, “Whatever would Nancy know about fossils? That’s not her background.” Susan gave me a strange look and walked away.
Later that day, our boss called me into her office, shut the door, and told me that “accusing a coworker of falsifying information on her resume is a serious issue.” She then asked me for proof that Nancy had lied. Apparently, Nancy has advanced degrees in paleontology and had taught at our local junior college before switching fields and joining our team. I confessed that I had no idea; what I said to Susan was based my not knowing Nancy’s background. The idea seemed ridiculous: Nancy coordinates volunteers at a nonprofit that has nothing to do with science. How was I to know her background? My response didn’t go over well. I received a verbal warning as well as “advice” about being more aware of how my words came across.
I was also asked to apologize to Nancy – which I reluctantly did. She accepted my apology, but seemed strangely hurt. I still feel that I did nothing wrong. I was merely responding to something that sounded silly to me; the others blew it all out of proportion. My boss said that my words had come across as “dismissive and sexist” because I’m a man and it sounded like I’d assumed Nancy wasn’t really a scientist. I did assume that, but not because she was a woman, because she’s working in a field that has absolutely nothing to do with her scientific background. What say you? Was I out of line? I want to return to friendly terms with my boss and coworkers, but I don’t want admit unwarranted guilt.
Yeah, your original comment was rude. If you didn’t know anything about Nancy’s background, it doesn’t really make sense that you scoffed at the idea that she could know about fossils (as opposed to saying something like, “Oh, I didn’t realize she knew about fossils”). And that does play right into some sexist tropes, even if you didn’t intend it to.
That said, your boss characterizing it as “accusing a coworker of falsifying information on her resume” is weird. That makes me wonder if this might be part of a pattern where you’ve been perceived to be dismissive or sexist before. If you’ve had that kind of feedback before, or gotten the sense people were taking you that way, I’d take this as a flag that it’s a serious problem with the way you’re perceived and your relationships with coworkers.
If not, and this is genuinely the first time this has come up, I’d still apologize. The comment was insulting, even if you didn’t intend it to be, and that alone warrants an apology. You could add that you realize now that it played right into a particular type of sexism that women in science have to deal with and that you’re resolving to be more thoughtful about that in the future.
– 2019
2. Can public support of a fired employee hurt that employee?
I regularly attend shows at a local theater, and know many of the staff and performers there. Recently, the theater announced that their beloved creative director would be leaving. This appears to be a firing. The news article about it mentioned that said director could not comment on advice of his lawyer.
The local arts community is pretty upset about this. There are planned rallies and boycotts of the theater, claiming he was wrongfully terminated and demanding he get his job back. Obviously, neither party is publicly commenting. My assumption is that it was something routine, like performance on non-artistic parts of his job — there’s nothing to indicate a scandal, and he’s a genuinely kind and good person.
My question is this — could this outpouring of public anger hurt his ability to get another job? My fear is that it will make him seem like a high risk to take on, or make a company think he’ll be vindictive if he ever left. (Or at least not willing to stop friends who are vindictive.) Or, could it potentially impact an employment case? And, is there ever any BENEFIT to this kind of outrage over a firing, at least if there’s no evidence of discrimination or illegal activity?
Oooh, that’s a really good question. I’d think the fact that other people are protesting it is unlikely to impact any legal action he pursues as long as he continues to follow his lawyer’s advice. But whether it could affect his ability to get a future job is murkier. Depending on the tenor of the protests, it’s possible that it could. At a minimum, it will certainly cause attention to his firing, which he might have otherwise been able to be more low-key about. And if a reference-checker learns, for example, that he was fired for legitimate performance issues, they might worry about how he’d handle critical feedback from them if they hired him (because no employer wants to deal with a public boycott over a fairly handled but private personnel issue). So I think it partly depends on what really happened and on whether the cause of his firing warrants the outrage or not (and also on whether the protesters have the full story, which they may not).
Even if it does warrant the public outrage, though, there are certainly employers who will see it as a risk to hire someone who was at the center of something like this, figuring that he’s more likely to rabble-rouse than someone else. He might be happy to screen out those employers though. And that might be canceled out by the employers who get more interested in him as a result of this — because they find his situation sympathetic (although it’s hard to do that when no one will say what happened) or they see it as a PR move to hire him or they just find him interesting and so are more likely to give him an interview.
– 2018
3. Someone at work threw away my shoes
I work as a server for a widely known corporate food chain. Last night, a friend of mine dropped off my shoes that I had previously worn a time out. And today an employee threw my shoes away and only one was recovered. $150 shoes that I had only worn once. My manager’s response was, “You should know not to leave your stuff here.” Are they responsible for this? Please help!
They’re not responsible for your shoes, but your manager should have been nicer about how she explained that to you. There’s a difference between “You should know not to leave your stuff here” and “Oh no! I would hate to lose shoes too. We can’t be responsible for items people leave here because there are just too many people coming through, but that really sucks and I’m sorry it happened.”
– 2015
4. My coworker uses all-caps for everything
My team recently hired a new employee to help pick up some of the slack when it comes to the admin tasks we deal with on a day-to-day basis. Our new employee (Sansa) is enthusiastic about the job, a quick learner, and well liked by everyone in our organization. Her work is also very consistent and accurate. However, she does have one habit that drives me and my counterpart absolutely mad — she prefers to TYPE IN ALL CAPS.
Now, this wouldn’t be a huge concern if it was just on internal communication (emails to staff, messages on Slack, etc.), but one of her tasks is to draft the letters and memos that go out to our clients and the public. All of the letters she drafts use templates where the writer can fill in the blank on the particulars, meaning random words will be capitalized in the middle of a paragraph. There is nothing about the details she’s entering that warrants the use of all caps (or even bold, underline, or italics). Ultimately, this means either my counterpart or I have to re-do all the work she’s just completed (defeating the point of bringing her on the team) or the letter is sent to the client looking sloppy or poorly generated by a computer.
My counterpart and I discussed this with Sansa early on. We gently questioned if Sansa prefers to write this way because it’s easier to read, hoping we could find a way to adjust her computer screen to increase the font size. She told us that it’s just her preference. I’ve even made a joke (it was appropriate in context of the conversation) about how Sansa “yells” at me through email; to which she giggled, said that’s just how she types, and that I know she’s not trying to be “shouty.” The way I see it, it is an understood rule for anyone using electronic communication THAT ALL CAPS MEANS YOU MUST BE UPSET OR YELLING OR TRYING TO DRAW ATTENTION TO THE MESSAGE.
I hope that we’re not making a bigger deal out of this situation than need be – maybe we need to hear from an outside perspective that this isn’t a big deal and we should move on. But if you think our concerns have some merit, can you offer any advice on how we can address this with Sansa? I know from reading your articles that the next step is to very directly discuss this matter with her. However, I’d hate to go into the conversation where my only defense for asking her to change is “because it’s not how you should do it” or “it looks more professional to type normally.” To me it seems like we’re trying to push our stylistic preferences on her even though our way is the conventional format. Any advice or feedback would be greatly appreciated!
This isn’t stylistic preference. If she were just doing this in internal emails, then maybe — although even then, it would be reasonable to ask her to stop because it’s harder to read. But doing this in materials that go to clients and the public? No. That’s not okay, and it’s not just a stylistic preference. It’s the same as if she’d decided to send all your materials out in white font in pink paper — you would presumably simply tell her to stop. And you need to do that here too — without the hints and the jokes — just a clear, direct “we need you to do X instead of Y.”
I suspect you feel like you can’t say that so bluntly because you’re not her manager, but actually you can! She was hired to take work off your plates, and you’re having to redo it for her. You 100% have the standing to say to her, “We do need you to stop using all caps so that our materials are consistent and professional and easier to read. Please start using standard case on everything you’re producing for clients and the public.” Then, if she gives you any more work in all-caps, tell her that you can’t use it that way and ask her to re-do it. Not only do you have the standing to say that, but I’d argue you have an obligation to say it — because right now you’re wasting your own time cleaning up her work (which your organization and your manager surely don’t want) or allowing materials to go out looking like they were created by a hostile loon (which they also surely don’t want).
Talk to her today, and enjoy the soothing feel of standard case on your eyes tomorrow.
– 2019
5. My employee’s boyfriend asked for my permission to marry her
The boyfriend of one of my reports recently contacted me because he said he had something important to discuss. He said he was planning on proposing to my report and wanted to get my permission before he did. I had no idea why he would ask me, and he explained that his girlfriend was raised by her mother after her father divorced her when she was pregnant and her mother only had help from her unmarried sisters and widowed mother and said I’m the closest thing she has to a father figure. My report and I have a manager/employee relationship but that’s as far as it goes. We aren’t involved in each other’s personal lives (to the point where I didn’t even know she was raised only by her mother with no involvement from her father), I can’t recall a time when we have spoken outside of work, and we have never been alone in the same room outside of the building we work in.
I certainly care about my report as much as I do everyone I work with but I have no feeling beyond that. I know she has lived with her boyfriend for a while and she has brought him to company picnics and Christmas parties before. He even showed me texts where they discussed getting married in the future and she mentions me being like a father to her and saying my blessing would be great. But to me it feels awkward and weird since I hardly know either one of them. My report has never told me she considers me like a father or attempted to have a relationship with me besides a professional manager/employee one. I want to gently let them down. How should I handle this without making the situation even more awkward than it already is? Especially since the proposal is meant to be a surprise and I don’t want to ruin it.
This is super weird.
Tell him that you think your employee is great but as her boss it’s not your place to get involved, although you wish them both much happiness.
– 2017