Important Updates: Supplier Maintenance and Enhancements
We are pleased to provide the following updates regarding maintenance and enhancement projects at our partner hotels in Singapore and Malaysia. Please share this information with your clients to ensure they are aware of potential disruptions during their travel dates.
PARKROYAL on Beach Road:
The spa, pool, gym, and fitness studio will undergo renovations starting 8 March 2025. Reopening will occur in phases: Spa, Gym, and Studio on 14 May, Wellness Bar on 28 May, and Pool on 9 June. Alternative spa services and nearby pool/gym access will be provided. Further details will be shared as available.
PARKROYAL COLLECTION Pickering:
The pool and spa on Level 5 will undergo maintenance from 21 March to 13 April 2025. Minor noise disruptions may occur.
Sukau Rainforest Lodge & Utan Rainforest Lodge (Sabah):
The final phase of upgrades, including room, dining, and lounge enhancements at Sukau, and a poolside bar upgrade at Utan, will be completed by early March 2025.
Mulu Park Authority (Sarawak):
The Wind Cave Jetty will be closed for maintenance and construction of a new access platform from 7 March 2025. Reopening dates are unclear but do stay tuned for updates.
Four Seasons, Langkawi:
A renovation project will commence after 13 April 2025, affecting select villas and rooms. Please provide travel dates and passenger numbers for inquiries about availability.
The Habitat, Penang Hill:
The train will be closed for bi-annual scheduled maintenance from 16 to 22 June 2025. The park will reopen on 23 June 2025.
Impiana Hotel, Ipoh:
The Swimming pool is temporarily closed for maintenance (17 February to 31 August 2025).
The Banjaran Hotsprings Retreat, Ipoh:
Jeff’s Cellar will be closed from April-June 2025 for a major revamp, reopening July 2025 with a bold new dining experience. Share this with guests booking during this period. Meanwhile, savor the exclusive Jeff’s Chefs seven-course menu (1 April – 30 June 2025), celebrating Ipoh’s heritage with unforgettable flavors.