Travel is a time for exciting adventures, rest and relaxation, and exploring the world. On the flipside, it is not a time for stressing about unexpected medical bills. That’s where travel insurance comes in! Securing your trips with Emergency Medical Insurance, Trip Cancellation & Trip Interruption, or Non-Medical Packages can help you focus on what travel is meant to be.
In this blog post, we’ll take a look at how four travellers protected their trips using TuGo travel insurance,, avoiding major out-of-pocket expenses, and not to mention, unnecessary stress!
1. Woman experiences brain aneurism on a cruise in Australia*
52-year-old Eloise decided to cruise around Australia with her husband, James. Unexpectedly, she began experiencing troubling symptoms, including headaches, slurred speech, and vomiting, raising concerns from James, who suspected a stroke. With this in mind, Eloise sought medical help from the cruise ship’s doctor. However, the cruise ship facilities lacked equipment needed for comprehensive testing, so Eloise was swiftly transported to a local hospital after an emergency disembarkation in Melbourne. Doctors in Melbourne diagnosed Eloise with a brain aneurysm, an urgent condition requiring immediate surgery.
Eloise faced a challenging road ahead, with multiple brain surgeries, including a shunt procedure. Following a two-month hospital stay, Eloise and her husband safely returned home.
Because of the lengthy hospitalization, James needed local accommodations. Luckily, the couple purchased TuGo’s Emergency Medical Insurance before the trip. This saved them from medical costs and out-of-pocket expenses that would’ve surpassed $270,000, offering considerable financial relief and peace of mind amid an unforeseen health crisis.

2. Young boy suffers from kidney infection while visiting Vancouver, BC*
Roberto, a 6-year-old boy from Guatemala, was excited about his family trip to Vancouver. A few days into their trip, Roberto started experiencing abdominal pain, fever, and nausea. His parents decided to call an ambulance that rushed him to a children’s hospital. At the hospital, the doctor’s examinations and tests identified a severe kidney infection. The situation required an immediate care, and a week’s stay at the hospital.
Thankfully, Roberto’s parents purchased Visitors to Canada insurance for the family before their trip to ensure that they would get the help and care they needed if anything happened while away. This careful planning paid off remarkably, saving them from paying more than $36,000 in potential medical bills, on top of their vacation costs.

3. Woman falls down the stairs while visiting her daughter in Alberta*
Victoria, a 58-year-old Ontario native, was visiting her daughter and her family in Alberta. As Victoria came down the stairs one day, she lost her balance, striking her face against the railing. Her daughter acted swiftly by calling an ambulance, ensuring her mother received the care she needed. Upon arriving at the hospital, doctors assessed Victoria’s injuries and determined she had sustained a contusion over her eye and hip, along with a fractured collarbone from her fall. After being admitted to the hospital for several days, she was discharged with a splint for her collarbone and a cane to assist in her recovery process. Fortunately, Victoria purchased a Multi-Trip Annual Emergency Medical Insurance plan, which covered the expenses incurred that weren’t covered by her provincial health plan, saving her over $700.

4. Student fractures jaw while playing basketball at university in the US*
19-year-old Alec went to study in the United States, eager to immerse himself in college life and basketball training sessions. Unfortunately, during one of these sessions, Alec was bumped by an opposing player mid-air and landed on his head. He was immediately rushed to the nearest hospital, where the doctors diagnosed him with a fractured jaw. He was then treated and given medication to manage the pain and recover while back at school. Luckily, before Alec went away for school, his family ensured he had TuGo’s Student Travel Insurance to protect him in case anything happened. This coverage allowed Alec to receive the necessary medical care without the burden of financial worry hanging over him, and saved him from paying more than $24,000 out-of-pocket.
These are just a few examples of how TuGo can save you from unexpected medical bills on your next vacation or stay outside of your home province. It goes to show that by being proactive, you can prevent yourself from out-of-pocket medical costs that could otherwise break the bank! Whether you’re backpacking across Southeast Asia or bundling up to catch a glimpse of the Aurora Borealis, consider purchasing travel insurance to keep yourself and your adventures protected. Wishing you safe and stress-free travels!
Bon voyage,
Jacqueline
* Based on actual claim with specific traveller details changed to protect privacy.