You know you need high-quality content on your site to be competitive, but you don’t necessarily have the time, resources or know-how to get your site to where it needs to be. If you hire a content marketing agency, you should expect to have a full team of strategists and producers. However, at the helm of the entire marketing campaign, you need to have a strong content marketing consultant who can guide your efforts.
Content marketing consultant: A person or team who is hired to give expert advice on creating a content strategy that educates and triggers actions from your specific audience.
Why Turn to Content Marketing Consulting for Help?
Over 90% of businesses use content marketing. How many of those businesses are satisfied with their content marketing strategies, though? Many companies focus on growth but don’t have the time or marketing tools needed to execute and manage their content marketing efforts effectively.
That’s where a content marketing consultant comes in. As a marketing expert, they are well-versed in the industry and understand what it takes to stand out from the competition and generate leads using everything from white papers to infographics. Content consulting services can make the difference between mediocre results and a successful marketing campaign.
Your business should hire a marketing consultant if:
- You don’t have the bandwidth to organize, execute, test and track a content marketing strategy, or don’t understand how to utilize marketing tools to your advantage. A content consultant can provide the expertise you need.
- You’re not seeing the results you want with your current approach or marketers. Bringing in marketing consultants can provide fresh insights and strategies.
- You don’t have the budget to hire full-time employees to create the marketing team you need to jumpstart your campaigns. Content marketing consulting services can be a cost-effective solution.
A Day in the Life of a Content Marketing Consultant
The first thing a content marketer will want to do is look at your business objectives and assess how your online content marketing presence is currently set up. This involves a thorough analysis of your existing content and marketing efforts.
They may ask for any assets or marketing materials (like your established buyer personas) you currently have and any project management tools you house your data in. They may run their own tests using Google Analytics to see how your website and content are currently performing, as well as gain an understanding of what competitors are doing to stand out. This helps them tailor their content strategy development strategy to your needs.
They will want to hear about your own goals and expectations from their work. Do you want to improve your inbound marketing to guide consumers down the sales funnel, or are you more focused on lead generation that will draw in high-paying accounts? Understanding your marketing goals is crucial for developing an effective content marketing strategy.
Alongside analyzing your brand’s current messaging, the consultant can determine what strategy works best to achieve your goals. Gaining an outside perspective on your company’s marketing efforts is the starting point of understanding what your business can do better to reach your target audience and boost brand awareness.
After careful consideration, they will recommend common fixes that could improve your online content and marketing performance. This may include their thoughts on the mix of assets that will best support your business goals, whether that be re-optimizing landing pages, ramping up visual content or enhancing social media marketing and email marketing efforts.
If you choose to do your marketing in-house, you can take these recommendations and implement them with your own team of content creators and content writers. Otherwise, your consultant will work with their team of content creators to execute the marketing plan and deliver your assets for review before they’re posted. This ensures the creation of compelling content that engages potential customers.
Then, perhaps the most important part, they will create a baseline report so that when the contract is up, you can clearly see if the metrics you’ve hired them to influence are moving in the right direction. Some of the key measurements they will evaluate are the organic traffic and leads that have hopefully increased in response to their content marketing strategy. This analysis is crucial for understanding the effectiveness of your marketing campaign.
Depending on the length of your contract, they may shift their marketing efforts or double down on their existing strategy to continue seeing results. Continuous monitoring and adjustment are part of an effective content marketing strategy.
10 Questions To Consider Before You Hire a Marketing Consultant:
1. What’s Their Team Like?
Does your consultant work on a team that has a big client portfolio? It can be a competitive advantage to work with a strategist who has a lot of experience to draw from as they build your campaign and make recommendations based on what they’ve seen work (or not work) for other companies.
During initial calls, you can also ask about their specialties. Is the consultant in charge of creating all content, or is there a dedicated social media marketing team that handles influencer marketing and a separate editorial department for written content? While there is a benefit to having one person running the show, as they will solely understand your brand and be able to voice it consistently, a committed team with different specialists will ensure you’re getting the best in every form of content. Depending on your marketing goals, you may want to have a content strategist, writer, graphic designer, videographer and/or a social strategist on your team. This collective expertise can lead to the creation of high-quality content that drives engagement across all channels.
Also, don’t be afraid to ask how these teams collaborate. Are they all in one office? How do they seamlessly integrate a social post to promote editorial content? Are they familiar with social media management tools for agencies? Will you also be collaborating with the senior graphic designer to nail down your visual content? While your content marketing specialist will most likely be your main point of contact, it’s still important to get a feel for how your work is being executed. Effective collaboration leads to effective content marketing.
2. Do They Have Blog Posts You Can Check Out?
This will give you some insight into their perspective, expertise and focus. It’s also good to see that they practice what they preach. If you’re trusting a marketing agency to advise you on content creation, it’s good to see that they have mastered it for their own brand first. Reviewing their existing content can give you a sense of the quality content they produce.
Ask upfront if there is any material they can share with you to review and do your own digging on the company. Do they specialize in search engine optimization (SEO)? Then see if their website or keywords are ranking high in organic search. Or, if they market themselves as social media strategists, see how well their social media platforms are performing, posting and engaging with customers. This research can help you assess their expertise in various content marketing services.
3. Are They Staying Ahead of the Trends?
A company’s blog will also give you some clues about where they are in the marketplace and if they’re up to date on the latest trends. In a HubSpot survey, 41% of respondents said their marketing budget would increase in 2024, while 47% expected it to stay the same. With the vast majority of businesses maintaining or increasing marketing spending, there’s plenty of room to utilize some of the latest developments in marketing to improve your strategy. The best marketing consultant is aware of all the latest trends and can help you understand where to invest your budget and resources in relation to the current market and your business’s product or service. Staying ahead of trends is essential in the fast-paced world of digital marketing.
A major trend of late is in marketing technology. From marketing automation to artificial intelligence, your consultant should be combining the work of content creators with these martech tools to enhance your strategy. When you utilize the skills of a marketing consultant, you are not only investing in personalized SEO content, but you bolster your campaign with the best tools and trends in the industry. This combination leads to more engaging content and an effective content marketing strategy.
4. Do They Have Client Testimonials?
Check their website for case studies and client testimonials for examples of the consulting and results they’ve provided to previous customers. Testimonials provide insights into the effectiveness of their content marketing consultancy. If you have time, it might be worth it to call those companies and ask how their experience was. A five-minute call could save you months of headaches!
5. Do They Work With Companies Similar to Yours?
If you can’t find examples on the website, ask for examples of work they’ve done for companies similar to yours. This will give you an idea of how prepared they are to work with your business and what kinds of marketing ideas they’ll bring to the table. Experience in your industry can lead to more effective content marketing efforts.
This is especially true if you work in a niche or highly technical industry and need the content to match. For instance, if you’re in the banking industry, see what they have created for similar organizations or how familiar they are with financial marketing. Look for the language and sources they use to supplement their work to see if it aligns with your expectations. This ensures the creation of compelling content that resonates with your target audience.
As you work through a contract, you can point out certain aspects or styles that you like from these pieces or language you would want to avoid in your own content. Open communication with your content strategy consultant is key to success.
6. Will They Provide Content?
There are different kinds of consultants. Some will come up with great strategies but leave it up to you to execute them. Other content marketing agencies provide consultancy AND have teams to produce the blog content, videos and web design work they recommend. Full-service content marketing consulting services can simplify your marketing efforts.
This is when understanding your own internal capabilities comes in handy. If you feel comfortable creating content in-house, you can receive the guidance needed to help it perform well. On the other hand, having a team of specialists creating the content will free up your schedule and allow your marketing team to focus on other efforts. Outsourcing to content marketing consultants can enhance the quality of your content while saving time.
7. What Services Come Standard in a Typical Contract?
Ask if you can talk to your consultant when questions come up, or if there is an hourly charge associated with extra time spent reviewing strategies and getting answers. Some teams offer complimentary rounds of edits, while others may charge for additional changes after the original draft is sent. Understanding how your contract works will help you determine what the workflow will be like and if you need to add extra room in your budget. Clear terms ensure that your marketing campaign runs smoothly.
8. What Questions Are They Asking You Upfront?
Consultants should ask you a lot of questions upfront to get to know your business, understand your buyer personas and become familiar with your marketing goals. Along with questions about your goals and expectations from the relationship, they will want to gain a deep understanding of the marketing channels and materials you already use and if you’ve had any success with them. A thorough initial consultation sets the stage for an effective content marketing strategy.
Consultants may include content creators in these initial meetings so they can ask questions about the brand voice and messaging you want to include (or, in some cases, avoid) in the written materials. If you’ve already dabbled in SEO, influencer marketing or email marketing, presenting your efforts and any tracked results can help consultants jumpstart their strategy by determining what you could be doing better. This collaborative approach enhances the effectiveness of your marketing efforts.
9. Will They Do the Reporting and Analysis?
How do you prove your marketing campaign is achieving a good ROI? Partnering with a consultant who can make your job easier with intuitive reports that give clear direction on how to improve your strategy is a good first step. If you’re not familiar with the style of reporting they provide, you might find it difficult to understand what kind of ROI you’re getting and how it’s helping your business. Effective content marketing consulting includes clear reporting and analysis.
Depending on the marketing channels used in your campaign, the metrics used to measure its success could differ. For instance, the ROI on a social media campaign will be determined by how well the content is being shared and the brand is engaging with consumers to increase traffic to the website.
However, if you invested in SEO and want to see how well your re-optimized landing pages are performing, a consultant would use tools such as Google Analytics to view the conversion rate to see if visitors to the site took the actions you desired to guide them down the sales funnel. Understanding these metrics helps in evaluating the success of your content marketing campaign.
For businesses just beginning to invest in content marketing, it’s easy to be distracted by metrics that actually don’t matter in the long run. While an increase in social media likes, site visitors and pageviews is promising, these are vanity metrics that don’t necessarily correlate with an increase in revenue. What content creators and consultants want to see are more marketing-qualified leads, better conversion rates and increased customer lifetime value from their efforts. Focusing on these metrics ensures an effective content marketing strategy.
Don’t hesitate to ask your content marketing consultant to present you the results in a different way. You should be able to determine if your investment in their services is worthwhile or see if a different approach is necessary to get the results you want. Transparency in reporting is essential for assessing the effectiveness of your content marketing consultancy.
10. Is It a Cultural Fit?
Don’t overlook the importance of finding a consultant who is on the same page as you. Do the employees seem like the kind of people you want to work with? Check out their blog to get a sense of their values and personality to make sure they’ll provide the kind of relationship you want from a consultant. A good cultural fit can enhance collaboration and lead to more successful content marketing efforts.
Adding room in your budget to outsource these high-level marketing efforts doesn’t mean you need to do away with an internal marketing department. In fact, your marketing team can be key in helping a consultant understand your promotional goals and what has already been done. While the consultant works to improve your content or inbound leads, your internal team can continue other complementary marketing efforts. This synergy can boost brand awareness and drive marketing success.
By leveraging the expertise of content marketing consultants, you can create engaging content that resonates with potential customers and sets your brand apart in the competitive landscape. That’s why hiring a content marketing consultant is often the best way to jumpstart a campaign and develop materials that are optimized to deliver results. This way, your business can focus marketing efforts through the channels that will have the most impact on your bottom line.
Editor’s Note: Updated December 2024.