(Why Ratings and Reviews are Important | WhatsApp Business | WhatsApp Business Rating & Reviews)
WhatsApp and WhatsApp Business are some of the most popular messenger apps globally because people love conversing over the app due to its features, security, and speed. Moreover, WhatsApp has recorded over 2 billion users tapping all walks of life.
Ratings and Reviews: It help customers understand how a product works in real life. Rating and reviews are the number one online feature shoppers rely on when making informed product decisions faster, more so than product page descriptions, chatbots, and the website’s search tool. But consumers aren’t just using them online.
Whatsapp Business is used for Business Communication. WhatsApp Business is a totally independent tool for the official WhatsApp client. It offers multiple benefits to businesses and it’s customers alike resulting in communication convenience. It provides businesses a non-intrusive platform to reach customers in the environment they are accustomed to.
In this video, you’ll learn:
○ 0:00 – Introduction.
○ 0:07 – How Reviews and Ratings are Important for Business.
○ 0:38 – Shoppers search online before shopping.
○ 1:33 – Consumers focus on Positive Reviews.
○ 1:58 – Browsing Your Reviews.
○ 2:50 – Purchasing the Product.
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