Marketers need to be Optimistic
Marketing, at its core, is about making people want something. It’s about shaping perceptions so that customers actively seek out a product or service. Yet, time and time again, when diving into product research or company data, the first thing people highlight is what’s wrong—the market conditions, the competition, the regulatory challenges, the inclusion concerns. […]
How to use ChatGPT to create hotel guest journeys and save time
Images by BookBoost Imagine this, a couple books a weekend stay, and instead of a generic confirmation from the hotel, they receive a tip about a hidden sunset spot or a breakfast-in-bed option. Small touches like these can transform a regular visit into a memorable experience, making guests feel more special and making your brand […]
ARRIVE By Palisociety opens fifth US property
Reading Time: < 1 minute US: Boutique brand ARRIVE By Palisociety has opened its fifth location in the United States, in Albuquerque, New Mexico. ARRIVE Albuquerque marks the first location within the collection designed in-house. Located on Central Avenue (Route 66) in downtown Albuquerque, overlooking Robinson Park, ARRIVE Albuquerque is housed within a six-storey property offering 137 […]
SHR tackles hotel ‘cart abandonment’ with Embedded Booking Engine
Houston TX, January 29 2025 – Hotel technology specialist SHR has today launched the next generation of its booking engine, specifically designed to reduce booking abandonment by keeping guests fully immersed in a branded booking experience. Building on SHR’s existing booking engine, the new embedded booking engine continues to deliver SHR’s advanced personalization tools within […]
Sandpiper Hospitality Opens Two Extended-Stay Properties
RICHMOND, Virginia—Sandpiper Hospitality expanded its reach with the opening of two new hotels: an ECHO Suites Extended Stay by Wyndham in Richmond, Virginia, and an Extended Stay America Premier Suites in Bradenton, Florida. Each of the newly constructed hotels opened in late January in markets that are experiencing growth for the midscale extended-stay segment. “In […]
Corporate Meeting Venue in Santiniketan
In today’s fast-paced corporate world, the right environment plays a pivotal role in shaping strategic decisions and fostering business success. Choosing a premium corporate meeting venue in Santiniketan ensures a serene, distraction-free setting that blends luxury with productivity. Whether for board meetings, executive retreats, or brainstorming sessions, Santiniketan offers an inspiring backdrop that enhances focus […]
The Maxwell Hotel in Seattle Secures $29.5M Refinancing Deal
The Maxwell Hotel in Seattle – Image Credit Maxwell Hotel JLL’s Hotels & Hospitality Group arranged the financing for a 139-key hotel in Seattle’s Queen Anne neighborhood Seattle’s The Maxwell Hotel has secured a $29.5 million refinancing deal. The 139-room boutique hotel is located in the Queen Anne neighborhood of the city. JLL’s Hotels & […]
Maximizing your TikTok Campaign Potential
ICYMI: TikTok has been reinstated for the time being, and if you haven’t tested TikTok advertising for your property, now’s your chance. TikTok is a playground for creativity and connection. With millions of active users and endless opportunities, it’s the ultimate space for advertisers to think outside the box and make a real impact. Learn […]
Top 10 Hospitality Trends: What Shaped 2024 and What To Expect in 2025
The beginning of a new year always presents the perfect opportunity to debate which trends faded and which came to fruition over the course of the past year, while looking ahead to identify new ones that are underfoot. This reflection is all the more relevant given that the hospitality industry is highly dynamic, as it […]
Types of AI as the glue for the hotel wellness guest and staff end user journey
It’s inevitable that modern advances in artificial intelligence (AI) and automation will impact the hotel industry. While much has been rightfully said about use cases like machine learning (ML) impacting personalized guest offers or microsegmentation and generative AI (genAI) helping with contextual marketing or summarization for staff, for this focused article let’s shift gears from […]