… is almost as difficult as empathy up close.

That person that’s not like you, from way over there, the one that’s on the other team–it’s hard to imagine what they’re dealing with. They don’t believe what you believe, they haven’t experienced what you’ve experienced.

And the person right next to you, the one you’re sure you know so well–they are also dealing with a story and a situation that you can only guess at.

Empathy is really difficult. It’s generally worth it. Because empathy is the key to connection, trust and community.